My client is a trusted provider of enterprise-grade physical security solutions across New Zealand. They design, install, and support advanced systems including video surveillance, access control, intrusion detection, ALPR, and intercoms. The team works with leading technologies such as Genetec Security Centre and premium CCTV brands to protect critical infrastructure, commercial facilities, and high-security environments. Recognised as Genetec Partner of the Year (NZ), they are known for delivering innovative, reliable, and tailored security solutions that give their clients complete peace of mind.

What You’ll Do

• Collaborate with Sales on pre-sales deliverables: gather requirements, design high-level system architecture, compile bills of materials
• Configure and commission Genetec Security Center solutions—Omnicast, Synergis, AutoVu—with support for video, access control, intrusion detection, ALPR, intercoms
• Coordinate closely with suppliers and installers; conduct site visits and manage UAT and end-user training
• Deliver L2 technical support for ongoing operations, including firmware upgrades and system enhancements
• Maintain documentation—“as-built” diagrams, internal Wiki updates, reporting—and advise on system improvements like visual tracking, Plan Manager, or new device onboarding

What You Bring

• 2+ years’ experience working with Genetec Security Center
• Certified in Omnicast, Synergis, and AutoVu; Sipelia training is a bonus
• Strong knowledge of enterprise-level physical security systems
• Experienced across full project lifecycle: pre-sales, configuration, commissioning, documentation, BAU support
• Bonus: familiarity with Axis, i-PRO/Panasonic, Hanwha cameras
• Excellent communication and documentation skills

What You Get

• Work with industry-leading technology in a collaborative, expert team
• Shape security solutions for critical NZ infrastructure, from airports to campuses
• Develop your skills with continued professional growth and recognition in a forward-thinking company
• Enjoy a competitive salary and role based in Auckland, with occasional travel

Click APPLY NOW to give yourself the chance to move your career in the right direction in a company where you matter and you have impact. Your interest will be treated in the strictest of confidence. Note: We review all CVs manually and you will only be contacted if your skills and experience meet the requirements of the client. Due to the nature of this role, you must be present in Auckland for an interview and have NZ working rights.
Reference number: MR -  3952380